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Handi Access maps the accessibility of places across France. The goal: know before you leave whether a restaurant, shop, hotel, or public space will actually welcome you — and report obstacles for everyone else.

Yes. Browsing places and reporting an obstacle will be free for app users. Ambassadors work in a professional setting, with a dedicated workspace on the web.

Handi Access is coming to iPhone and Android. The App Store and Google Play badges are already in place: the app will be downloadable as soon as it ships.

From the app, you'll be able to pick a place and describe the issue — a step, a door that's too narrow, a missing ramp, a blocked path. Those reports help keep the map current.

Restaurants, cafés, shops, pharmacies, hotels, urban routes — and everyday places more broadly. Each listing covers what actually matters: step-free access, aisle width, restrooms, adapted rooms.

Handi Access ambassadors survey places on the ground. Their dossiers are then published to feed the map. User reports will complement that work.

Wheelchair access, wide aisles, step-free entry, counter height, adapted rooms, pedestrian routes. The point isn't a single score, but concrete information so you can decide before you go.

Report it from the app as soon as it's available. If you're an ambassador, you can already update your dossiers from the web workspace.

They're professionals who survey the accessibility of places, territory by territory. They create dossiers, publish them, and follow their activity from their Handi Access workspace.

Sign-up is by invitation from direction. If you'd like to join the network, start by creating an account or get in touch with the Handi Access team.

Surveys are billed as fees, tracked from the ambassador workspace. Invoicing — including self-billing when a mandate is in place — is handled with direction.

The public app will let you browse the map without using the web workspace. A Handi Access account on the site is for ambassadors and direction.

We only collect what's needed to run the service. The privacy policy details processing, retention, and your rights — access, correction, deletion.

From your workspace settings, or by contacting us. Deletion follows the rules described in the privacy policy.